Power outages

Current outages

Check our list of outages or outage map for the latest updates.

Report an outage

If your outage isn’t listed, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile phone to report it, or log in to report it online.

Prepare for outages with an emergency kit

Power outages & storm safety

Get safety tips and important information on how to prepare and stay safe during a power outage and inclement weather.

Family reading bedtime. Mom and child daughter reading a book with a flashlight under the blanket in bed

During a power outage

Learn how to keep you and your family safe during a power outage, from the food in your fridge to generator safety.

How power is restored

Learn more about the outage restoration process and how we prioritize getting the lights back on.

Why and how we plan outages

Replacing power poles and other maintenance on our system can require us to schedule power outages.

Planned and restored power outages

Our power outages list has separate tabs for planned outages, which are required for maintenance, and restored outages, where power has recently been restored.